Delivery time and Return Policy
Our delivery times are on average 15 to 30 days depending on the country.
Our stocks are located in Japan and Hong Kong.
Import taxes and duties
In case of customs taxes and duties are levied, buyer is responsible for the charges.
Where to check Shipping Status
You use below third party tracking site for easy and detailed delivery status.
Return and Refund Policy
If, for any reason, you are not completely satisfied with a purchase, we invite you to consult our refund and return policy.
The following terms and conditions apply to all products you have purchased from us.
Interpretation and Definitions
Words with an initial capital letter have a defined meaning under the following conditions. The following definitions have the same meaning whether they appear in the singular or plural.
For the purposes of this return and refund policy :
The Company (referred to as "the Company", "we", "us" or "our" in this agreement) refers to E-COM JBC, 210 rue de l'avenir 14790 VERSON (FRANCE).
The goods refer to the items offered for sale on our site.
Orders mean a request from You to purchase Goods from Us.
Service refers to the Website.
The Website refers to Beyblade Store, accessible from https://beyblade-store.com.
You refers to the person accessing or using the Service, or the company or other legal entity on whose behalf such person accesses or uses the Service, as the case may be.
Your Order Cancellation Rights
You have the right to cancel your order within 14 days without giving any reason.
The time limit for cancelling an order is 14 days from the date on which you have received the goods or on which a third party designated by you, who is not the carrier, takes possession of the delivered product.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You must inform us of your decision by e-mail :
We will refund you within 14 days from the date of receipt of the returned goods. We will use the same means of payment that you used for the order, and you will not be charged for this refund.
Conditions of return
In order for the goods to be returned, please ensure that :
Goods were purchased within the last 14 days
The goods are in their original packaging
Return of goods
You are responsible for the costs and risks involved in returning the goods. You must send the goods to the following address:
12 Avenue Etienne Lecarpentier
50100 CHERBOURG (FRANCE)
We cannot be held responsible for goods damaged or lost in return transport. We therefore recommend an insured and traceable courier service. We are unable to issue a refund without actual receipt of the goods or proof of receipt of the return delivery.
If you have any questions regarding our return and refund policy, please contact us by email: firstname.lastname@example.org.